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Digital Inclusion Scheme: A Retrospective

Loaning Tech to Tenants


FCHA's david and tenant with tablet giving a thumbs up



In 2020, FCHA was given the chance to collaborate with Digital Communities Wales and provide tablets on loan to tenants in supported housing.





The project initially involved 4 tablets being given to tenants who felt isolated during the COVID-19 pandemic to help them connect with friends and family online. FCHA also organised weekly quiz sessions and Zoom parties for all tenants, including those who received the technology in the beginning.



Digital Inclusion Scheme


Building on the success of its loan scheme, Digital Communities Wales, with funding from The Senedd, saw the potential to provide additional devices to FCHA tenants. This time, the devices were given as gifts instead of loans, offering tenants more freedom to use the technology as they saw fit.