Performance

We monitor our performance and report to our Board of Management on a quarterly basis via a Balanced Scorecard.

Here we look at five key areas of the Business: Internal Business, Customer, Innovation, Learning and Growth, Financial.

So that we can continually improve our services to our stakeholders we regularly obtain feedback from tenants, Local Authorities and Support Providers. We also target key stakeholders for feedback using an anonymous annual web-based survey.

English

English

Welsh

Welsh

Housing Association Comparison Tool

Welsh Governments comparison tool provides data about each housing association in Wales.

The data is from 1 April 2017.

Welsh Government

Co-regulation status

First Choice Housing Association is pleased to announce that the Welsh Government Housing Regulation Team, acting under the authority of the Welsh Ministers have confirmed our Co-Regulation Status as Standard.

This confirms that FCHA Identifies and manages new and emerging risks appropriately as well as meeting viability requirements and has the financial capacity to deal with scenarios appropriately

Annual Report Front Cover

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Annual Report

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Value for Money Report