large 3 story block of flats with big greenery out the front.

About Us

Our Mission

Delivering homes that support independence and help people feel part of a community

First Choice Housing Association (FCHA) was established in 1988 to provide accommodation specifically for vulnerable individuals, emerging as part of the All-Wales Strategy. Our specialism is the provision of housing for those who may be vulnerable and face challenges accessing housing and ensuring equal access to the right to live independently as others in the community as valued members of society.

Working across Wales, Shropshire, Shrewsbury and Telford, in partnership with 22 Local Authorities and Health Boards, the Association provides high quality, bespoke homes tailored to suit the needs of individuals. Our portfolio includes accommodation for people requiring adapted housing with a learning disability and other complex health needs, ex-armed forces personnel and family, mental health challenges and young person’s services, sometimes transitioning from care.

First Choice Housing Association currently owns 431 properties providing homes to over 1040 individuals.

Our Core Values

two people leaning over a raised planter planting a shrub in the soil.

Partnership &

Working Together

We will work with tenants and other people to help improve First Choice

4 people posing in front of the camera with big smiles the person on the left is in a grey FCHA polo, the person next to them is in a black hoodie the person next to them is a lady in a green sweatshirt and glasses on their forehead. Finally the lady on the right is wearing a check shirt and holding a blue document.

Open & Honest

We will do the right thing for the right reason

group of 4 people standing in a field with a picnic table in front of them covered in cakes. They're all giving a thumbs up to the camera.

Equal & Fair

We will treat everyone equally and fairly

Aerial view of a house featuring solar panels on the roof, surrounded by greenery and a clear blue sky.

Hard Working

We will work hard to get the best results for tenants

Helen, Shropshire

First Choice are professional, prompt, polite and always pleasant and helpful

Robin, Brecon

Overall I am happy with First Choice in every aspect. Thank you!

Tom, Cardiff

Quick repairs, excellent communication, Always ring back & check if jobs have been done.

group of people stood celebrating with their arms up all in FCHA grey or orange polos. They are in a big field with the ocean behind them.

Meet The Team >

Equality

First Choice is committed to the principles of Equality and Diversity. The Association has developed a Single Equality Scheme following the Equality Act 2010.

Download Our Policy

Equality Section