Performance
We monitor our performance and report to our Board of Management on a quarterly basis via the Chief Executive Report. Here we look at key areas of the Business including compliance , business growth, Customer, our people & Financial performance reporting against a set of key performance indicators.
​
So that we can continually improve our services to our stakeholders we regularly obtain feedback from tenants, Local Authorities and Support Providers. We also target key stakeholders for feedback using an anonymous annual web-based survey.
First Choice Housing Association – Regulatory Judgement
First Choice Housing Association is pleased to announce that the Welsh Government Housing Regulation Team have issued a new judgement .
​
Assessment Date: October 2024
· Governance and Tenant services – Compliant - Green :-The Association meets the regulatory standards and will receive routine regulatory oversight.
· Financial Viability – Compliant - Green :- The Association meets the regulatory standards and will receive routine regulatory oversight.
​
Statutory Accounts
The Board of Management presents their report and audited financial statement
for the year every March. You can find the most up to date one here:
CEO Pay Transparency Report
See below links to both the English and Welsh versions of the CEO Pay Transparency Report
produced by CHC Cymru.