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Two people cover their mouths while coughing, one in a patterned sweater and the other in a striped top, on a plain white background.

If you are lucky enough to go on holiday for a week or two this summer there is something you should do when you get home (before all the laundry!) that will reduce your risk of contracting Legionnaires Disease. Legionnaires’ disease is contracted by inhaling droplets of water which contain the Legionella bacteria. The bacteria can multiply in stagnant water for instance when you are on holiday and your taps and shower aren’t being used daily. Legionnaires disease is a potentially fatal form of pneumonia and everyone is susceptible to infection, but some people are at higher risk including:


· people over 45

· smokers and heavy drinkers

· people suffering from chronic respiratory or kidney disease, diabetes, lung and heart disease

· anyone with an impaired immune system



Shiny showerhead releasing blue water droplets, isolated on a white background.

On your return, flush the whole system for two minutes or more.

First, flush your toilet, then run the kitchen taps, and then any hand basin taps for at least two minutes and let both hot and cold water pass through. Run both hot and cold supplies for your shower, for at least two minutes before using them to clear any sitting water.

Run the showerhead into a bucket of water, or into a bath full of water, to avoid spray escaping into the room.


Symptoms of Legionnaires disease include a cough, shortness of breath, chest pain or discomfort when breathing, a high temperature, flu-like symptoms. If you think you may have contracted Legionnaires Disease please see medical attention.

 

Across the UK, the housing sector has long been a male-dominated spaces in departments such as Maintenance, Technical Services and Development.  At FCHA we have been making strides to develop a more inclusive atmosphere to increase diversity across all departments.  


Over the past 3 years we have seen a significant transformation with our Maintenance and Technical department increasing  from 0% female representation to over 50%. Bringing women into these spaces is not just about increasing numbers or hitting a goal, it's about the value that diversity within these departments beings to our organisation. Here's Keeli, Sian and Tina to give their experiences in the workplace.  



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Keeli - Technical Services Assistant Manager


I was made redundant in 2008 and it gave me an opportunity to re-evaluate my work journey. I had trained to become a home inspector/energy assessor and when the recession started in 2008, I was looking at  job security and reduced risk ,thus entering housing. Here I learnt the  ropes for reactive maintenance. 


Over the years, I have improved my knowledge, works skills and experience within housing in all aspects, as the property is affected by every department. As I'm fairly new to FCHA, I would say the benefit would be the transition into dealing with a different type of contract holder role and the varied requirements and needs. 


As a female in this industry, I have had some challenges and know other females that have had worse experiences than myself. In some parts of the country, it's still perceived to be a male dominated industry, and I would say with experience I don't have those challenges as much. Training and experience helped improve this as I can confidently talk about a lot of the building industry and not listen to derogatory comments or language.  Women in my role has moved with the times. There are still  challenges for women is in the trade community with a low number of electricians, carpenters and  heating engineers and  still I  hear horrendous stories of sexist comments. 


Woman in a khaki shirt smiles slightly against a plain white background, conveying a calm and relaxed mood.

Tina - Apprentice Electirician


I think being an electrical apprentice it made sense to work in housing as it is a perfect mix of repairs and new installations to help me gain the skills I will need to qualify. FCHA is the perfect fit for a female in this sector due to the support and empowerment they give to women in my role.


FCHA Supported me by giving me a whole year of experience working alongside the electrician before I could start my 3rd year at college. They also gave me all the relevant training I needed throughout my time here. They have helped by giving me time to revise for exams and any support I have needed they have given. Being a woman in the electrical industry can bring a balance to projects as different life experiences often mean a wider range of ideas, problem solving approaches and communication styles.


I think the diversity can lead to stronger collaborations and bring a different perspective and outlook on tasks. I'd like to see more awareness and opportunities in the housing by promoting trade careers to people. 



Smiling person with curly hair and glasses wearing a gray FCHA shirt. Plain white background, creating a friendly and approachable mood.

Sian - Development Officer  


When I was a newly qualified architect, being a young woman on construction sites with an influential role could be intimidating. I learned quickly that the guys on site didn’t take well to being told what to do. So, I started asking, ‘this is what we need to achieve, how would you do this?’ Listening to their point of view earned me respect and meant they were also willing to listen to my approach. Nearly 20 years on, I’m still applying this, and think it makes for better results and respectful relationships with contractor and consultants. 


I grew up around makers, fixers and designers. My family ran a consulting engineering firm, so my sister and I spent a lot of time poking around dilapidated buildings with my dad and folding endless construction drawings in the school holidays. When I moved back to Wales around 8 years ago, I took a job at a practice specialising in social housing. It was really refreshing to be working with a purpose, and I enjoyed working with RSL clients to get the most out projects for their tenants. During the covid pandemic I took role with Housing Justice Cymru, identifying buildings and land for the development of social housing and lobbying policy makers to provide more affordable housing in Wales. I encountered FCHA through HJC and really loved their mission, so when a role came up in the development team, I jumped at the chance to get back in the action of providing homes, turns out I’d really missed the problem solving and technical challenges of being on site. 


Coming to work for FCHA was a big culture shock, I was used to working in the private sector. FCHA invest time and money into our development and wellbeing, and the structure in place allows us to get on with the job of creating new homes. The development team has an array of experience that complement nicely, everyone is approachable and ready to share their experience or expertise to help deliver the schemes. Whilst I might be the only women on the team, I don’t feel like I’m treated any differently. 


I think women have to be great problem solvers, as we’re used to living in a world that isn’t always designed with us in mind; which makes it easier to empathise with our tenants. With my experience of designing buildings, I often help review layouts with the team. I try put myself in the shoes of our tenants and think, could we make this more comfortable or easier to use, and are we thinking about their future needs? 


I think the housing associations are a great place for women in construction, as early adopters of equality, diversity and inclusion frameworks they are a safe environment for feeling seen and supported in the construction industry. FCHAs gender diversity across all roles is a great example of this and I would hope that it would in encourage more women to join the organisation in technical roles as we continue to grow and demonstrate that collectively we are better team because of it. 


Why it's important to us.


Women entering these roles provides fresh insights and alternative approaches to problem solving. Their contributions have led to a wealth of new solutions and innovative strategies to projects that the Association manages and strategically bring new perspectives to long term strategies to improve the organisation and the livelihood of staff and tenants. This ripples out beyond strategies at the organisation and influences our recruitment practices ensuring that we now attract a broader range of applications and foster a more inclusive workplace culture.  


Aerial view of a modern house with solar panels, surrounded by lush greenery. A silver car is parked on the driveway. Sunny and serene.

The impact of this is significant in the context of social housing. Women make up 60% of homeless adults in temporary accommodation and 92% of single parents moving into social housing.

Having women involved in the design, development and maintenance of these homes ensures that the lived experiences of those most affected are considered in every decision from layout to safety, accessibility and comfort.  


We're continuing to listen, learn and lead with inclusivity at the heart of our mission. 

 

Hand turning on a faucet with a drop of water. Text: "FCHA: Getting on a Social Water Tariff." Red background with water drop icon.

Are you an FCHA tenant and a Welsh Water Customer? First Choice could help you get on a social water tariff to save money.


WaterSure Tariff


From the 1st April 2025 you won’t spend more than £532.27 a year on the WaterSure tariff.


White accessible bathroom with a shower, grab bar, and shower chair. Yellow textured mat on chair. Open door reveals light wood floor.

You can apply for WaterSure if:


a: Someone in your house has a health reason for using more water. Fore example, you need to wash more clothes or have more baths and showers.


OR


A smiling woman and three kids sit on a black couch. The kids are wearing colorful casual clothes. Cozy setting.


b: There are 3 or more children in your house who are under 19 years old who you can claim child benefit for.





You also need to receive at least one benefit to be on the WaterSure tariff.

Close-up of a water meter showing numbers, a blue button, and logos. The meter features a white background with red and black text.

To be on the WaterSure tariff, you need to have a water meter at home. If you don’t have a water meter then Welsh Water can fit one for you.




HelpU Tariff




A checklist with years 2020-2024, each marked with blue checks except 2024. A blue pen lies across the list, highlighting the pending 2024.

From the 1st April 2025 you won’t spend more than £319.03 a year on the HelpU tariff. That’s around £26.50 a month.

Please not that you have to reapply for the HelpU tariff every 12 months. You do not have to do this with the WaterSure tariff.




A woman in a floral dress signs a document handed by a woman in a wheelchair, set in front of a red brick house with white windows.

You can apply for HelpU if:

a: You are a low income household


OR


b: Someone at home receives a means-tested benefit like Housing Benefit or Universal Credit.



Choose the Tariff that suits you


WaterSure Tariff

If you think you should be on this tariff for your water please follow the link below. First Choice can do the full application for you.






HelpU Tariff

If you think you should be on this tariff for your water please contact Welsh Water directly by following the link below.






Help is coming soon!


If you are with Severn Trent or Hafren Dyfrdwy for your water then help is coming your way soon! Please keep an eye out for information on your social tariffs

 

First Choice Housing Association Ltd
10 Village Way, Greenmeadow Springs
Cardiff
CF15 7NE
Tel: (029) 20703758

Registered with Charitable Status under the Co-Operative and Community Benefit Societies Act 2014 Number 26118R Registered with Senedd Cymru | Welsh Parliament under number J094 © First Choice Housing Association 2020 Designed in-house by our ICT team

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