FCHA receives the QED award!

We are thrilled to announce that FCHA has been honoured with the prestigious Quality, Equality, and Diversity (QED) Award in 2023. This accolade is more than just a mark of quality for the Welsh housing sector; it represents our unwavering commitment to fostering a culture of equality, diversity, and inclusion within our organisation.

• Understanding the Journey

• Defining 'Good' and Beyond

• Enhancing Experiences

• Continuous Improvement

• Demonstrating Commitment

• Regulatory Compliance

At FCHA, we believe in the power of diversity and inclusion to drive positive change. This QED Award is not just an achievement; it's a reflection of our shared vision for a future. We are immensely proud of this accomplishment, and we invite you to join us in celebrating diversity, equality, and inclusion at FCHA. Together, we can create a world where everyone is valued, respected, and embraced for who they are.

Thank you for being part of our journey toward a more inclusive tomorrow.

Pizza and Terrariums:

World Mental Health Day 2023

Today is #WorldMentalHealthDay, and at FCHA, our team gathered around a wood-fired pizza van for lunch, indulging in good food and conversation. 🍕 before spending the afternoon at our stress-down session.

Relaxation and creativity were on the cards as staff sat together to build beautiful terrariums, finding solace in the soothing process of creating something green and serene. 🌿

Taking care of our mental health is essential. We believe in fostering a supportive environment where everyone can thrive.

Remember, it's okay not to be okay, and seeking help is a sign of strength.

Call Samaritans or Mind for more information

Samaritans: 116 123

Mind: 0300 123 3393

How to tackle condensation and mould in your home

There is always moisture in the air, even if you can’t see it. Condensation occurs when warm, moist air meets a cold surface. So, when the air in your home gets colder, it can’t hold the moisture which means your surfaces such as windows, doors and even walls will feel wet or cold and, could turn into black mould. If you look near windows, in corners or behind furniture these are the most likely places untreated condensation builds up which can lead to black specks of mould occurring.

Take a look at our helpful videos to prevent condensation in your home:

YouTube Playlist

Tips to prevent condensation

Here are our tips to prevent condensation:

• Maintain the temperature in your home to the recommended level.

• When filling a bath, run the cold water first, it will reduce steam by 90%.

• Avoid drying clothes on radiators and using unvented tumble dryers

• Ventilate your home all year round by opening windows and vents

• Make sure any extractor fans in your home are being used

• Cook with pan lids on to prevent steam escaping

• Try crystal moisture traps, which can be bought cheaply

• Open any vents in your windows and rooms to encourage airflow.

• Regularly wipe all cold and moistness from windows with some kitchen towel and make sure they are dry.

More information

You may find the following information helpful, this was delivered to tenants homes earlier this year to help reduce the effects of Damp and Mould in homes.

Damp and Mould Document.pdf

Download PDF • 1.13MB

CONTACT US

If you think you have condensation and mould in your home, then please get in touch with our team, as they are always there to help:

Call: 02920 703 758

Email: customerservices@fcha.org.uk

You can also get in touch via our social media channels

search for @FirstChoiceHA