How to tackle condensation and mould in your home

There is always moisture in the air, even if you can’t see it. Condensation occurs when warm, moist air meets a cold surface. So, when the air in your home gets colder, it can’t hold the moisture which means your surfaces such as windows, doors and even walls will feel wet or cold and, could turn into black mould. If you look near windows, in corners or behind furniture these are the most likely places untreated condensation builds up which can lead to black specks of mould occurring.

Take a look at our helpful videos to prevent condensation in your home:

YouTube Playlist

Tips to prevent condensation

Here are our tips to prevent condensation:

• Maintain the temperature in your home to the recommended level.

• When filling a bath, run the cold water first, it will reduce steam by 90%.

• Avoid drying clothes on radiators and using unvented tumble dryers

• Ventilate your home all year round by opening windows and vents

• Make sure any extractor fans in your home are being used

• Cook with pan lids on to prevent steam escaping

• Try crystal moisture traps, which can be bought cheaply

• Open any vents in your windows and rooms to encourage airflow.

• Regularly wipe all cold and moistness from windows with some kitchen towel and make sure they are dry.

More information

You may find the following information helpful, this was delivered to tenants homes earlier this year to help reduce the effects of Damp and Mould in homes.

Damp and Mould Document

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Download PDF • 1.13MB

CONTACT US

If you think you have condensation and mould in your home, then please get in touch with our team, as they are always there to help:

Call: 02920 703 758

Email: customerservices@fcha.org.uk

You can also get in touch via our social media channels

search for @FirstChoiceHA

Gig Buddies interview: FCHA Tenant Richie

It's nearly midnight at Tiny Rebel bar in Cardiff. Richard Horrigan is chatting to Panic Shack, a band he has just watched at Clwb Ifor Bach, about meal-deals.

Richie and gig Buddies with Peaness

Panic Shack have a song called ‘Meal Deal’, so Richie and guitarist Romi and bassist Emily are talking about their favourite meal-deals. (Read to the end of the interview to find out Richie’s favourite!)

Panic Shack have just played 2 gigs in 1 day. Richie has seen both of them. Richie has also seen gigs at St David’s Hall and Tramshed today – that’s 4 gigs in 1 day!

Richie is a Gig Buddy and loves going to gigs. His favourites are music and wrestling.

A ‘gig’ is any social event that you enjoy. As well as music, it could be watching a musical, going to a clubnight, horse-riding, visiting a museum – or just a nice walk in the countryside.

At Gig Buddies Cymru we help adults with a learning disability (and autism) to lead active social lives by matching them with a Gig Buddy who enjoys the same things. Gig Buddies then go to the events they love together.

My name is Kai Jones, and I am a project coordinator with Gig Buddies. I met up with Richie and chatted about his life as a Gig Buddy.

Richie lives in a First Choice house and is supported by Innovate Trust.

Richie: I'm Richie. I live in Roath, Cardiff. I'm 37 years old and part of an organisation called Gig Buddies Cymru. I've been with them for 3 years and I go to a lot of gigs and wrestling shows.

I also have 3 hours a week paid job with Innovate Trust. I'm a participation assistant, and I do a lot of stuff with their Insight app. I run my own current affairs show once a month, where I use video links and easy read language to talk about the news and help people to understand.

Kai: How did you first hear about Gig Buddies?

Richie: I was in Spectrwm one day doing my work on a computer and I clicked on the website, and it said 'Gig Buddies'. I went on to the Gig Buddies website and I filled in an application form. Kylie from Gig Buddies came to my house and told me what Gig Buddies is about, and she asked me about the things I like, interests and music. She told me about the next social, so I came out, and I was out until 2am! This was just before covid.

Kai: Why did you want to join Gig Buddies?

Richie: Back then I didn't go out as much.

Kai: What were the things that was stopping you from kind of going out?

Richie: Sometimes you have to be back by a certain time - it's not barriers, but if you go out with some people you have to pre-plan it so there is enough staff, so they can plan it with you.

Kai: You joined Gig Buddies just before the pandemic. What did you do to keep active and have fun during the pandemic with Gig Buddies?

Richie: Watching Dragma online and going on the Gig Buddies Kazoom parties. We were having parties, late night parties on Zoom, called Kazoom, and they were every couple of weeks.

They were wild, bonkers, fantastic, fun, singing and drinking! We did karaoke and we played a load of games. We had a talent show, and it always finished really late!

Kai: When Kylie (our other project coordinator in South Wales) found you a Gig Buddy, we did the match meeting on Zoom. What was it like to meet Mark, your Gig Buddy, on Zoom?

Richie: It was difficult, as we were in lockdown and couldn’t meet properly for 6 months.

Richie with Tim Burgess of Charlatans

Kai: What things did you and Mark do to stay connected during lockdown?

Richie: We watched the rugby online. We watched Wales v Australia and Wales v New Zealand. And I told him about the things that I do for Insight, like the Newsround show.

Kai: What was it like when you when you met for the first time in person?

Richie: Because I had only seen Mark on Zoom, I said "Good god, it's good that you're real flesh!" We met at Chapter at a Gig Buddies social and played bingo outside, and would you believe it? We had the same numbers! I had number two, he had number two, I had 3 and 4, he had 3 and 4. It was so funny.

Kai: How do you plan your Gig Buddy events with Mark?

Richie: We meet on Zoom, we say hi and how's your week been, and have you been busy, and we'll say, "Oh, where do you want to go next?" Say, something like Bar Eleven in Cardiff, to watch the football.

Quite recently, he's never been wrestling event, so I took Mark to two events.

Richie with the Wrestlers and his Gig Buddy, Mark

Kai: That's brilliant - you've introduced your Gig Buddy to things as well. Tell me about the things that you've done together as Gig Buddies?

Richie: We've been watching football together at the pub. Gigs - we went to see Royal Blood at the CIA. We've been to wrestling down the Bay, and at Tramshed.

Kai: After the Royal Blood gig, you did a ‘Merch Stall Review’ for Huw Stephens' show on BBC Radio Wales?

Richie: Yes, the gig was super fantastic. I did a review for Huw Stephens, and I said: "Huw, I went to see Royal Blood with my Gig Buddy Mark, and I spent £150 on merch," and Huw Stephens said, "How much?!" I also went to see a band called Junior with another Gig Buddy called Danielle, because Mark wasn't free. And I did a review for Huw's show for that.

Kai: And you also did a review of another gig, when we went to see a Welsh band called Peaness with a group of Gig Buddies?

Richie: Yes, spelt, p.e.a.n.e.s.s. Hehehehe!

Richie with the band members of Panic Shack

Kai: I loved that on their merch stall they had little fuzzy felt peas that were made by the mum of the drummer. So that's amazing, you've done 3 reviews for Radio Wales about gigs you've been to. What does it feel like to do the reviews?

Richie: Number one, I enjoy them, and it gets the Gig Buddies name out there. And not just that, I did a radio interview with Gail, another Gig Buddy.

Kai: That was as part of great coverage we had on BBC Wales about Gig Buddies in September. You took part in a live radio interview on the Radio Wales drivetime show.

Richie: The funniest thing was, it was live on air, I had to say, "Who am I speaking to? What's your name?" because automatically I had Huw in my head, but this was with someone else, another presenter. When I do the reviews for Huw Stephens it's on my mobile, and this felt so real.

Kai: The reviews you do are so brilliant. You manage to fit in a lot about the gig into 90 seconds – that’s a really difficult thing to do.

Richie: When I do the reviews and listen to them back, I get emotional. With the Junior review, I played it back and straight away, I got emotional. In a good way.

Kai: As well as music, you’re a big wrestling fan. You recently went to a wrestling all-nighter at Gassy Jacks with Mark, watching the Royal Rumble live from America. What was that like?

Richie: Well, it went from 9am until 5am! It was fun, awesome, the crowd were chanting. They just got into it. Everyone was cheering. They had wrestling tunes and a wrestling quiz.

Kai: What things haven't you done yet that you would like to do?

Richie: Probably a football match, a Cardiff City match, because the truth is, I haven't been to the stadium since covid.

Kai: Last question. Why should people join Gig Buddies?

Richie: As I say to Huw, Gig Buddies is a fantastic charity. They're looking for volunteers at the moment. Gig Buddies is about doing things, like staying up late, going to the wrestling (sometimes until 5-o-clock in the morning), going to gigs, like tonight – whatever you want to do. Gig Buddies is one word, and that is F.U.N - fun. So do it. You won't regret it!

Richie with the Setlist after a gig

To contact Gig Buddies Cymru visit www.ffindiaugigiau.org.uk, email gigbuddies@ldw.org.uk or phone 029 2068 1160.

At the moment, applications from new participants are on hold as we don’t have enough volunteers to match people who are waiting. We are hoping to re-open applications in the next few months. We urgently need new Gig Buddy volunteers. You can help us by telling people that we need new volunteers.

Richie’s favourite meal-deal is a triple cheese sandwich, ready salted crisps, and a bottle of coke.

Digital Inclusion Scheme: A Retrospective

Loaning Tech to Tenants

In 2020, FCHA was given the chance to collaborate with Digital Communities Wales and provide tablets on loan to tenants in supported housing.

The project initially involved 4 tablets being given to tenants who felt isolated during the COVID-19 pandemic to help them connect with friends and family online. FCHA also organised weekly quiz sessions and Zoom parties for all tenants, including those who received the technology in the beginning.

Digital Inclusion Scheme

Building on the success of its loan scheme, Digital Communities Wales, with funding from The Senedd, saw the potential to provide additional devices to FCHA tenants. This time, the devices were given as gifts instead of loans, offering tenants more freedom to use the technology as they saw fit.

207 laptops, ipads and mobile devices were provided to tenants with a learning or physical disability who were identified as needing more support with digital inclusion. All were provided with how-to-use guides and were offered support by Digital Communities Wales through their tech support team who could help tenants navigate through any issues they had with the tech. Over 20% of FCHA tenants benefitted from the Digital Inclusion scheme and, from this, FCHA and Digital Communities Wales have been investigating the positive wellbeing outcomes of the initiative.

Feedback: Phase 1

Conducted in 2021, phase one of feedback from Tenantsshowed that more tenants were now engaging online with communities such as GP and local activities, families and FCHA. Over 75% of those who responded mentioned that they wanted the tech to keep in touch. You can see all of the results below:

The participation in the Digital Inclusion project was high and the feedback was overwhelmingly positive. You can access a YouTube video featuring interviews with tenants:

As well as our own Digital Inclusion Scheme video, ITV interviewed one of the tenants about their experience within the scheme:

https://www.itv.com/news/wales/2022-01-28/how-digital-inclusion-helps-improve-well-being

Feedback: Phase 2

In 2022, a second round of feedback was collected from Tenants. The level of engagement between tenants and their technology had been less than the previous year. A reduction in the impact of the pandemic on communities across Wales meant that tenants who were using their digital tech to talk to their families and friends were able to go out and meet them in real life. Those who were still using their tech however, had learned new skills and engaged in activities that would not have been possible without access to online tools, education platforms and their own email.

7 Days of Digital

Those who provided feedback in the second round shared more in-depth information about the specific activities they engaged in. This encouraged First Choice to start small scale impact assessments on some properties that have been most active in their use of technology.

The 7 Days of Digital saw tenants write diaries about how they use their devices over a 7 day period and how it affected their day to day life. These quotes below show the positive impact of providing people with the tools and knowledge to utilise technology in a digital environment:

We would like to thank Mirus, the support provider for the tenants at a Swansea property, for assisting them with their 7 Days of Digital diaries.

The future of Digital Inclusion

The 7 Days of Digital project is still underway, with Drive supporting 12 tenants at First Choice properties. We're eagerly anticipating the results of this project, as we did with the Swansea participants a few months ago.

The results from the 7 Days of Digital survey will assist us and Digital Communities Wales in determining which technology works best for our tenants. It will enable us to provide customised equipment and support to meet each tenant's unique technology needs.

If you are a tenant or a support provider who has been utilising technology, please reach out to David Bingham at our housing office for a 7 Days of Digital survey to share your experience. You can email him at davidbingham@fcha.org.uk

Looking further into 2023, FCHA is going to be conducting more interviews and more 7 Days of Digital surveys to improve and tailor future digital inclusion experiences for tenants.

With the assistance of Digital Communities Wales, First Choice are also conducting a number of Digital Heroes short courses. A couple of tenant communities were identified as having not used their technology as much as they would like. Because of this, Digital Communities Wales are offering bespoke Digital Heroes training based on specific tenant needs in those communities. This will include things like: how to connect to the internet independently, creating an email address and accessing local online services such as a GP appointment.

To support tenants with a physical disability to develop their digital skills, First Choice has become a referral partner for Clicksilver Connections. Clicksilver Connections is a digital mentoring programme for people who need a hand with technology and are maybe feeling isolated from connecting with others online. If someone wants to learn a digital skill, they will be paired with a mentor who will support them over the phone for 4 weeks and build up their confidence. If you are interested in learning more about ClickSilver Connections, please contact our Health and Wellbeing Coordinator, Eve. Her email address is eveexley@fcha.org.uk

We cannot wait to share more of our progress with everybody interested. If you have an experience with digital tech that you would like to share, or are interested in learning more about the Digital Inclusion strategy, please feel free to contact us.