top of page

Categories

First Choice could help Tenants get on a social water tariff with Welsh Water

  • FCHA
  • Mar 17
  • 2 min read

Updated: Apr 1


Hand turning on a faucet with a drop of water. Text: "FCHA: Getting on a Social Water Tariff." Red background with water drop icon.

Are you an FCHA tenant and a Welsh Water Customer? First Choice could help you get on a social water tariff to save money.


WaterSure Tariff


From the 1st April 2025 you won’t spend more than £532.27 a year on the WaterSure tariff.


White accessible bathroom with a shower, grab bar, and shower chair. Yellow textured mat on chair. Open door reveals light wood floor.

You can apply for WaterSure if:


a: Someone in your house has a health reason for using more water. Fore example, you need to wash more clothes or have more baths and showers.


OR


A smiling woman and three kids sit on a black couch. The kids are wearing colorful casual clothes. Cozy setting.


b: There are 3 or more children in your house who are under 19 years old who you can claim child benefit for.





You also need to receive at least one benefit to be on the WaterSure tariff.

Close-up of a water meter showing numbers, a blue button, and logos. The meter features a white background with red and black text.

To be on the WaterSure tariff, you need to have a water meter at home. If you don’t have a water meter then Welsh Water can fit one for you.




HelpU Tariff




A checklist with years 2020-2024, each marked with blue checks except 2024. A blue pen lies across the list, highlighting the pending 2024.

From the 1st April 2025 you won’t spend more than £319.03 a year on the HelpU tariff. That’s around £26.50 a month.

Please not that you have to reapply for the HelpU tariff every 12 months. You do not have to do this with the WaterSure tariff.




A woman in a floral dress signs a document handed by a woman in a wheelchair, set in front of a red brick house with white windows.

You can apply for HelpU if:

a: You are a low income household


OR


b: Someone at home receives a means-tested benefit like Housing Benefit or Universal Credit.



Choose the Tariff that suits you


WaterSure Tariff

If you think you should be on this tariff for your water please follow the link below. First Choice can do the full application for you.






HelpU Tariff

If you think you should be on this tariff for your water please contact Welsh Water directly by following the link below.






Help is coming soon!


If you are with Severn Trent or Hafren Dyfrdwy for your water then help is coming your way soon! Please keep an eye out for information on your social tariffs

Comments


Commenting on this post isn't available anymore. Contact the site owner for more info.

Recent Stories

First Choice Housing Association Ltd
10 Village Way, Greenmeadow Springs
Cardiff
CF15 7NE
Tel: (029) 20703758

Registered with Charitable Status under the Co-Operative and Community Benefit Societies Act 2014 Number 26118R Registered with Senedd Cymru | Welsh Parliament under number J094 © First Choice Housing Association 2020 Designed in-house by our ICT team

  • LinkedIn
  • Facebook
  • Instagram
bottom of page