First Choice could help Tenants get on a social water tariff with Welsh Water

Are you an FCHA tenant and a Welsh Water Customer? First Choice could help you get on a social water tariff to save money.

WaterSure Tariff

From the 1st April 2025 you won’t spend more than £532.27 a year on the WaterSure tariff.

You can apply for WaterSure if:

a: Someone in your house has a health reason for using more water. Fore example, you need to wash more clothes or have more baths and showers.

OR

b: There are 3 or more children in your house who are under 19 years old who you can claim child benefit for.

You also need to receive at least one benefit to be on the WaterSure tariff.

To be on the WaterSure tariff, you need to have a water meter at home. If you don’t have a water meter then Welsh Water can fit one for you.

HelpU Tariff

From the 1st April 2025 you won’t spend more than £319.03 a year on the HelpU tariff. That’s around £26.50 a month.

Please not that you have to reapply for the HelpU tariff every 12 months. You do not have to do this with the WaterSure tariff.

You can apply for HelpU if:

a: You are a low income household

OR

b: Someone at home receives a means-tested benefit like Housing Benefit or Universal Credit.

Choose the Tariff that suits you

WaterSure Tariff

If you think you should be on this tariff for your water please follow the link below. First Choice can do the full application for you.

WaterSure Tariff Application

HelpU Tariff

If you think you should be on this tariff for your water please contact Welsh Water directly by following the link below.

HelpU Tariff Application

Help is coming soon!

If you are with Severn Trent or Hafren Dyfrdwy for your water then help is coming your way soon! Please keep an eye out for information on your social tariffs