Meet the Team 2/3

Meet Laura, our new Tenant Engagement Coordinator

1 min read

Laura has worked with people with learning disabilities for 13 years which includes supported living homes and day services.

In her free time, Laura loves making memories with her family and friends, walking her Frenchie at her local beach (Barry Island) and trying new food at restaurants. Her Favorite restaurant is Wagamama’s!

4 people sitting down on a blanket in the background. 3 people standing up posing for the photos. One of them is laute with a hat on and glasses

Laura will be helping tenants to engage and supporting their tenant experience at First Choice.

Get ready for some exciting events and activities that Laura will be organising to enable tenants to enjoy, meet new people and have a chance to speak to staff from First choice in person. She is looking forward to meeting you all!

4 people with their thumbs up in a field with a table of cakes in front of them — Laura with Tenants who entered the cake competition at the Big Lunch

Have a suggestion for a new FCHA event? Get in touch and let us know!

📞: 02920 703 758

✉️: customerservices@fcha.org.uk

Pizza and Terrariums:

1 min read

World Mental Health Day 2023

Today is #WorldMentalHealthDay, and at FCHA, our team gathered around a wood-fired pizza van for lunch, indulging in good food and conversation. 🍕 before spending the afternoon at our stress-down session.

Relaxation and creativity were on the cards as staff sat together to build beautiful terrariums, finding solace in the soothing process of creating something green and serene. 🌿

Taking care of our mental health is essential. We believe in fostering a supportive environment where everyone can thrive.

Remember, it's okay not to be okay, and seeking help is a sign of strength.

Call Samaritans or Mind for more information

Samaritans: 116 123

Mind: 0300 123 3393

Meet the Team: Electricians

2 min read

Winter 2022 saw FCHA recruit 2 new electricians to help develop the electrical systems at tenant properties and in the head office here in Cardiff.

The Team

Ciaran is our new electrician. He has worked in the social housing sector for a number of years carrying out electrical maintenance and condition reports.

Tina has also joined the team as the Apprentice Electrician. For the past 2 years she has been at college completing electrical installations. She will be working to assist Ciaran on site and to further her skills to become a qualified electrician.

What will they be doing?

Ciaran and Tina's main role will be helping FCHA achieve their goal of becoming carbon neutral. This will involve installing energy monitoring equipment into properties to analyse energy use and environmental monitors to provide data on the conditions of the properties. They will also be equipping some homes with smart technology to give tenants control over their homes and help reduce energy use.

Tenants and Digital Tech

Here are some quotes from tenants in Swansea who have had sensors and smart technology added to their home. These tenants have also been provided digital equipment to help them reduce their energy costs and allow them to be more digitally included.

The FCHA Van

New to FCHA are the vans! These new vehicles will allow some staff to get the work done at tenant properties more effectively. Ciaran and Tina will use this to install smart devices in tenant homes or help with electrical issues.

We encourage all tenants and staff to get a photo in front of the FCHA van if spotted outside your home. We encourage all tenants to send photos and stories of their experiences with digital technology to go in our Newsletter. All entries have a chance to win a voucher from us!

Tenant standing in front of the FCHA van — Here's one tenant standing in front of the van!